Shipping
Shipments are handled by BRT, GLS, TNT, FedEx, DHL, and UPS couriers. Shipping costs are fixed throughout Italy.
THE COSTS
ITALY
Shipping costs are FREE for orders over €99.00, otherwise €8.90 (not for bicycles).
(Priority express shipping service for normal shipments €35.00)
Bicycles : shipping cost €39.00
eBike : Shipping Cost €59.00 (amount to be agreed upon for islands and remote areas)
EUROPEAN UNION
Shipping costs vary slightly depending on the country selected: you can calculate them directly in the cart.
For a personalized quote, email info@ciclibrazzo.it
THE MODALITIES
SHIPPING AND BILLING ADDRESS
During the checkout process, you will have the option to have your purchases shipped to an address other than your home address and to differentiate your shipping and billing addresses.
SHIPMENT TRACKING
You will be sent a tracking number via email, allowing you to track your order and determine your expected delivery date.
STREET FRONT DELIVERY
Please note that delivery takes place curbside, so the recipient must arrange for the goods to be received and transported to the destination location. We are currently unable to offer floor-level delivery or delivery by appointment. If you have specific needs, please contact us before purchasing.
If a person authorized to collect the goods (buyer, family member, trusted person, or concierge) is absent, the goods cannot be delivered and any storage costs will be your responsibility.
BICYCLE SHIPPING
All bicycles are registered and tested before being shipped .
In order to optimize shipping costs and to avoid damage during transport, some parts are dismantled and appropriately packaged ( usually: front wheel detached, seat post detached, handlebar detached from the stem ).
Photos of the packaging will be sent before shipping.
Once received, please entrust the assembly to competent or qualified personnel (if you have any doubts, please contact us).
We recommend keeping the bike box for a possible return.
Delivery times for complete bicycles may be longer than usual due to assembly, registration, testing, and proper packaging.
THE TIMES
SHIPPING TIME ESTIMATE
Orders are typically shipped within 24-48 business hours of receiving payment . Orders paid online via PayPal or credit cards receive the fastest delivery. Orders paid for later, such as bank transfers , may experience a delay in shipping by a few days, as these orders are processed upon receipt of payment confirmation .
During holiday periods (August and Christmas), order processing may be slower.
You see TERMS AND CONDITIONS
KELLYS Phanatic 10 sage green
- KELLYS Crossforce Lite Frame - tapered HT, internal routing, integrated kickstand mount
- SR SUNTOUR NEX HLO DS fork , 63 mm, coil spring
- PROWHEEL crankset (48x36x26T) - length 175 mm
- SHIMANO Acera M3000 derailleur (direct mount)
- SHIMANO TY710 front derailleur (31.8 mm)
- SHIMANO ST-EF505-9 EZ-fire Plus shifters
- Speed 27
- SHIMANO Cassette CS-HG200-9 or DTS-9 (11-34T)
- KMC X9 chain (114 links)
- SHIMANO MT200 Hydraulic Disc brakes
- SHIMANO ST-EF505-9 EZ-fire Plus Brake Levers
- 160 mm front / 160 mm rear rotors
- SHIMANO TX505 Disc Center Lock hubs (32 holes)
- KLS Draft Disc rims 622x21 (32 holes / eyelets)
- Stainless steel black spokes
- INNOVA 44-622 (700x42C) tires
- Semi-integrated steering
- Cartridge bottom bracket (113 mm)
- KLS CRX 70 adjustable stem - diam 28.6 mm / bar bore 31.8 mm / length 95 mm
- KLS CRX 70 RiseBar handlebar - diam 31.8 mm / rise 25 mm / width 640 mm (M), 660 mm (L)
- KLS Token 2Density Grips
- KLS Active seatpost - diam 27.2 mm / length 350 mm
- SELLE ROYAL Vivo saddle
- Alloy pedals
ORDER ONLINE OR CALL US 0382 925821
BICYCLE Assembly Specifications
Due to global distribution issues and delays affecting the bicycle industry, the manufacturer may occasionally replace original specification components with others of equivalent or higher quality. Therefore, the delivered bicycle may, in some cases, differ from the published images.