KROSS LEVEL 1.0

Shipments are entrusted to BRT, GLS, DHL and UPS couriers. Shipping costs are fixed for all of Italy.

THE COSTS

ITALY

Shipping Cost FREE for orders over € 99.00 otherwise € 8.90 (no bicycles)

(Priority express shipping service for normal shipments €35.00)

Bicycles : shipping cost €30.00

eBike : Shipping cost €50.00 (amount to be agreed for islands and disadvantaged areas)

EUROPEAN UNION
Shipping costs vary slightly depending on the country selected: you can calculate them directly in the cart. For a personalized quote, write an email to info@ciclibrazzo.it

 

THE MODALITIES

SHIPPING AND BILLING ADDRESS

During the purchase process you will have the option to have your purchases shipped to an address other than your residence and to differentiate the shipping address and the billing address.

SHIPMENT TRACKING

You will be provided with the tracking number of the shipment via email and you will then be able to follow the shipping status of the goods and know the expected day of delivery.

STREET FRONT DELIVERY

Please note that delivery takes place on the street, the recipient must therefore organize the receipt of the goods and their transfer to the destination premises. It is not currently possible to manage delivery to the floor or delivery by appointment, in case of specific needs, contact us before purchasing.

In the absence of a person authorised to collect the goods (buyer, family member, trusted person, doorman), the goods cannot be delivered and any storage costs will be at your expense.

BICYCLE SHIPPING
All bicycles are registered and tested before being shipped . In order to optimize shipping costs and to avoid damage during transport, some parts are dismantled and adequately packaged. Once received, please entrust the assembly to competent or qualified personnel or alternatively follow the instructions, following the various steps carefully (if there are any doubts please contact us). It is advisable to keep the bike box for a possible return. Delivery times for complete bicycles may be longer than usual due to assembly, registration, testing and adequate packaging.

 

THE TIMES

 

SHIPPING TIME ESTIMATE

Shipping takes place approximately within 24/48 working hours from the payment of the order. The orders with the fastest delivery are those made with online payment PayPal and Credit Cards. For orders with deferred payment, such as bank transfer, the shipping date may vary by a few days, as these orders are processed upon receipt of payment confirmation.

During holiday periods (August and Christmas period), order processing may be slower.

You see TERMS AND CONDITIONS

The accepted payment methods are:

• CREDIT CARD
• ADVANCE BANK TRANSFER
• PAYPAL
• PAYPAL pay in 3 installments
• PAYMENT BY INSTALLMENTS
• HeyLight BY COMPASS
• CASH IN STORE

 

CREDIT CARDS

Once you have selected the Credit Card payment method, you will be redirected to the secure portal with data transmission encryption and in compliance with the processing of sensitive data. There are no price increases for this payment method. The charge on the card will be in real time and marked as " Cicli Brazzho Shop ". No card data will be transmitted or recorded by CicliBrazzho.Shop.

 

ADVANCE BANK TRANSFER

Once the purchase is made, an email will be sent with the bank details to which the transfer will be made. Please include the order number in the reason for payment. The order will be prepared and shipped ONLY upon receipt of the credit . Any management fees charged by banks or currency conversion for bank transfers are the responsibility of the buyer and vary depending on the contract stipulated with your bank. The crediting times are around 2-4 working days

Bank details to make the transfer to:

BRAZZO BICYCLES by BRAZZO FILIPPO

Bank: CREDIT AGRICOLE CARIPARMA
Certosa di Pavia Agency
IBAN: IT 90 J 06230 55750 000043735035
BIC / SWIFT : CRPPIT2P268

PAYPAL

Once you have selected Paypal as your payment method, you will be redirected to the secure portal (with data transmission encryption) where, after logging in/registering, you can make the payment in real time. The credit card data will be received and processed by Paypal in accordance with their current regulations. Once the transaction is completed, the order will be automatically forwarded to our order processing system. There is no possibility of completing the order without making the payment.

You can also pay directly at this link : pay with paypal

PAYPAL pay in 3 installments

Choose PayPal at checkout to pay with Pay in 3 installments.
Only available on eligible purchases from €30 to €2,000. You must be a resident of Italy and have a PayPal account.

 

PAYMENT BY INSTALLMENTS

Contact us to upload your financing application or for a simulation of the installments!

You can pay with convenient monthly installments, thanks to the Santander finance company; first installment after 1 month! (in some cases there may also be more advantageous offers)

DOCUMENTS REQUIRED BEFORE PROCEEDING WITH THE REQUEST:

• Valid identity document
• Tax code (health card)
• Bank IBAN code
• Income document for amounts exceeding €3,000.00 
• A) EMPLOYEES: photocopy of latest pay slip or pension slip
• B) SELF-EMPLOYED WORKERS: photocopy of single form with tax payment receipt

 

Contact us to upload your financing application or for a simulation of the installments!

DOCUMENTS REQUIRED BEFORE PROCEEDING WITH THE REQUEST:

• Valid identity document
• Tax code (health card)
• Bank IBAN code
• Income document
• Document certifying the home/residence address

REQUIREMENTS TO OPEN AN ONLINE FINANCING ACCOUNT:

• Residence in Italy.
• Age between 18 and 75 years.
• Be a natural person (no financing is granted to legal persons).
• Availability of a bank or postal current account.
• Identification Procedure for Anti-Money Laundering Purposes if required.

MORE INFORMATION:
The minimum financeable amount is €360.00.

Fill out the financing request on the following page: https://www.ciclibrazzo.shop/pages/richiesta-finanziamento-findomestic
You will be transferred to the Findomestic website, where you can choose the type of installment plan. Financing, as consumer credit, can only be provided to consumers (therefore not legal persons). Furthermore, the person placing the purchase order and the person taking out the subsequent financing must be the same person. For more information, we invite you to read what is required by Findomestic.

 

HeyLightBY COMPASS

Thanks to the partnership with Compass, we offer the possibility of paying in 6 interest-free installments for amounts up to 3,000 euros. This system allows you to divide the cost of your purchase over time, making high-value products more accessible.

 

IN CASH

You can pay in cash in the shop.
As per the 2023 stability law, the use of cash is limited up to 5000.00 euros.

If you see the writing " PREORDER " it means that the bike/product is on its way and can be "BOOKED", for related timing or other information contact us .

You can call us on +39 0382 925821

Write an email to: info@ciclibrazzo.shop indicating the model and size required, remember to always include a valid telephone number and a time to be contacted.

Or fill out the form here: contact us

PRE-ORDER THE NEW BIKES